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St. Lucys Priory
Official Online Bookstore
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Frequently Asked Questions
When may I place my order?
What if I return a damaged book?
Can I exchange a book for another?
Can I cancel my order?
Can I order books that are not listed for my course?
Can I use a shipper account to pay for shipping?
What happens in cases of severe weather? Will I get my package during the guaranteed delivery timeframe?
Will the UPS driver leave my shipment at my door?
Do you sell or share my personal information?
How do I change my account information or password?
What do I do if I forgot my password?
Why are Used books not always available?
What is a web password and do I need it for my course work?
What is my due date?
What are my late charges?
How will I be charged for late fees?
Why can't I pay with a check to rent a book?
Can I sell books back during the school year?
What if I forget to order a book?
What if I lose my paperwork?
Do I have to include paperwork in my return/buyback?
What are the descriptions of the qualities?
Why aren't all books available for rent?
When will the buyback take place?
What if I miss the buyback days?
What paperwork do I need to fill out for the buyback?
How will I know what books are being bought back?
Can I sell discontinued books back?
What if a book is not discontinued, but still receives no credit?
How much credit will I get for my book?
How do I sell my books back?
How will the books be evaluated?
Where will I buy my textbooks?
How long will it take to get my books?
What if a particular book is out of stock?
How will I get my books?
What if I have a problem?
How do I get started?
What if I don't have access to a computer?
What methods of payment will ESCO accept?
What if my order is incomplete when it arrives?
What if I have a SCHOOL INITIATED schedule change?
What if I withdraw from or I am asked to leave the school?
What is ESCOs return policy?
Can I expedite my shipment?
Why can I not proceed with my registration?
How will I know what books to buy?
How do I know what books are discontinued?
Why can't I register my certificate number?
Why can't I purchase books without downloading Firefox?
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